ICAM is an easy-to-use, effective, proven system to guide experienced & novice investigators to the root causes of adverse events.
It aims to identify both local factors and failures within the broader organisation and productive system that contributed to the incident, such as communication, training, operating procedures, incompatible goals, change management, organisational culture and equipment.
Through the analysis of this information, ICAM provides the ability to identify what really went wrong and to make recommendations on necessary remedial actions to reduce risk and build error-tolerant defences against future incidents.
ICAM draws on the work of the eminent organisational psychologist and human error expert Professor James Reason (University of Manchester, UK) and incorporates best practice Human Factors and Risk Management principles. |
